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How do I change the content of the emails that applicants receive from ENROL?

Digistorm Enrol has three unique emails that are sent out at certain times in the enrolment process.

The content can be edited by clicking the 'Settings' link in the main navigation and clicking 'Forms'. 

You will then need to select the relevant form, and then click 'Email text' in the menu on the left hand side. 

Once you've changed the text for your email/s, make sure you send a test and click 'Save' at the bottom of the page.

Default, example text for each email can be seen below.

 

Welcome

A welcome email is sent to each family member once they have entered their contact information. This email contains a link that allows them to easily resume their application.

Generally this is the first section of any Enrol system to ensure that the school has an understanding of who has started the enrolment process.

Please see sample text below:

Hi {guardian:get_name()},

Thank you for starting the enrolment process for {application:get_name()} Digistorm Education.

To continue the application at any time, simply click the button below and you will be redirected to the online form.

 

Completed

The Completed email will be sent to all family members on the successful completion and payment of an application.

This email will contain two PDF attachments; a payment receipt and a complete application summary.

Please see sample text below:

Hi {guardian:get_name()},

Your application to enrol at {school_name} is complete and has been sent to our Registrar for review.

We will be in contact soon to discuss the next steps. In the meantime, if you have any questions then please contact us on {phone_number}.

 
Reminder

Reminder emails are sent to each parent and guardian as a reminder to complete their unfinished application.

This email will be sent automatically after a period of inactivity which can be defined by the school in the administration area. By default this is set to 7 days following the last activity on the application.

These can also be triggered at anytime by the administrator through the applicant profile page.

Please see sample text below:

Hi {guardian:get_name()},

Our records show that your enrolment application is incomplete, is there something we can help with? If you would like to speak with the enrolments officer, please send an email to  {email_address} or phone {phone_number}.

To continue the application at any time, simply click the button below and you will be redirected to the online form.

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